Make Smart, Hassle-Free Customer Experience Decisions

Technology Advisors and Solutions Strategists Empowering Business Leaders to Make Informed Technology Decisions

Telecom - Internet - Cloud - Security - Mobility - Utilities - Marketing

Areas of Expertise

Click the “+” icon to learn more about each specialty.

  • Customers are expecting more than ever. Using omni-channel solutions, engage your customers where they are whether its through social media or on a traditional phone call and anything in-between.

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  • Collaboration within todays workforce is essential to any business success. Solve this problem by removing the barriers between your employees, locations and customers.

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  • Leverage next generation network technology and integrated security solutions to stay ahead of constantly evolving cybersecurity threats and optimize your business critical applications.

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  • Make sure you possess a comprehensive suite of IoT solutions encompassing lighting, water management, waste management, and electric vehicle charging stations. We specialize in procuring renewable solutions for eco-friendly cryptocurrency mining and other blockchain applications. Leveraging our expertise, we identify sites and develop distinctive sustainable solutions to reduce reliance on conventional energy sources.

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  • Today’s ever-changing market makes it critical to generate new revenue streams while maintaining your core base. We have an arsenal of tools and solutions to target your clients and customers providing holistic support for all of your CXM needs.

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Improving Customer Experience Through Technology

Using our deep industry knowledge, we vet potential vendors on your behalf, streamlining the buying process while cutting down on time and saving you money. With our 20+ years of strategic partnerships with trusted vendors, we have the experience to negotiate the best contract terms and rates on the market.

Our Process Made Easy

  • Discovery

    Discuss your needs, current challenges or pain points, limitations, requirements, priorities, and budget.

  • Research

    We’ll do the research and vet industry-leading technology solution providers to meet your company’s unique needs.

  • Negotiate

    We negotiate the terms and rates on your behalf, saving you time and money without the back-and-forth hassle.

  • Support

    Providing post-implementation support, initial invoice analysis, satisfaction and ongoing lifecycle management.

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Industry-Leading Technology Suppliers

We take pride in our extensive supplier portfolio, ensuring your business needs will always find a solution. Below, you’ll find samples of our over 300 trusted suppliers.

Testimonials

  • "Our network transformation, thanks to the partnership with KaizenCX, has been a pivotal shift. The advancements in security and efficiency have marked a turning point for our business operations."

    Taylor S., CTO, Education

  • "Adopting energy management guidance from KaizenCX has been an impactful move, cutting costs while advancing our commitment to sustainability. This has significantly elevated our operational practices and corporate ethos."

    Morgan H., Facility Manager, Non-Profit

  • "The introduction of the unified communications with KaizenCX’s support has been a game-changer, enhancing how we work. It has brought our teams into closer collaboration, boosting connectivity and productivity.”

    Jordan L., Director of IT, Construction

  • "Our collaboration with KaizenCX has redefined our approach to customer service, marking a significant leap in customer satisfaction and operational efficiency from the outset."

    Alex M., COO, Hospitality