Enhancing Network Performance for a Plumbing Supply Company

Background

• Client: Plumbing Supply Company with 24 Locations

• Industry: Plumbing Supply

• Services Provided: Primary Connectivity, Redundant Connectivity, SD-WAN, Zero Trust Network Access

A plumbing supply company operating across 24 locations was hindered by outdated network technologies. Their legacy systems included DSL, T1, NxT1 lines, and on-premises VPN concentrators. These systems resulted in several operational inefficiencies and security vulnerabilities.

Challenge

The plumbing supply company faced numerous critical challenges:

• Bandwidth Limitations: The existing network infrastructure could not support the company's growing data needs.

• High Costs: Maintaining DSL, T1, and NxT1 lines was expensive.

• VPN Performance: On-premises VPN concentrators led to poor performance, especially for remote and branch workers.

• Security Gaps: Legacy systems had significant security vulnerabilities.

Solution

KaizenCX implemented a comprehensive network solution, including primary and redundant connectivity, SD-WAN, and Zero Trust Network Access, to address these challenges:

1. Improved Connectivity:

• Upgraded the company's primary connectivity to dedicated fiber, significantly enhancing bandwidth and network performance.

• Ensured redundancy by leveraging 5G and SD-WAN technology, providing reliable and continuous network access.

2. Enhanced Security:

• Replaced the legacy on-premises VPN concentrators with Zero Trust Network Access, improving security for branch and remote workforce.

• Closed security gaps and ensured robust protection against potential threats.

3. Cost Reduction:

• Reduced operational costs by phasing out expensive legacy systems (DSL, T1, NxT1) and optimizing the new network infrastructure.

Outcome

KaizenCX's implementation resulted in substantial improvements for the plumbing supply company:

• Cost Reduction: Lowered network-related costs by eliminating outdated and expensive technologies.

• Enhanced Connectivity: Improved network performance with dedicated fiber connectivity and ensured continuous operations with 5G and SD-WAN redundancy.

• Security Enhancement: Significantly bolstered network security with Zero Trust Network Access, reducing vulnerabilities and enhancing protection.

• Improved Performance: Enhanced performance for branch and remote workers by replacing legacy VPN systems with a more efficient and secure solution.

Testimonial

"KaizenCX's network solutions have transformed our operations. The shift to dedicated fiber and SD-WAN, along with the implementation of Zero Trust Network Access, has greatly improved our network performance and security. We've seen significant cost savings and increased efficiency across all our locations.” - Dan T., IT Director

Impact

KaizenCX's strategic approach to network modernization provided the plumbing supply company with enhanced connectivity, improved security, and substantial cost savings. This case study showcases KaizenCX's ability to deliver tailored solutions that address specific industry challenges, ensuring optimal performance and protection.